Support

Help with the Next Weekend app for iPhone and iPad, and the web app.

Write to us and we will get back to you:

It helps to include the phone number you sign in with, your device (for example iPhone or iPad, and its iOS version), and what you were doing when the problem happened.

Signing in

Next Weekend signs you in with your phone number and a one-time code sent by text message. If the code doesn't arrive, check the number and its country code, wait a minute and ask for a new code.

If you no longer have that phone number, tap No longer have your phone? on the sign-in screen, or email us from any address and tell us the old number. We will help you get back into your account.

Premium

Premium is an auto-renewing subscription bought through Apple in the app. To change plan, cancel or ask for a refund, open Profile → Manage subscription in the app, or your iPhone's Settings → your name → Subscriptions. Refunds are decided by Apple.

New phone or reinstalled the app? Sign in with the same phone number, then tap Restore purchases on the Premium screen.

Deleting your account

In the app, open Profile → Delete Account. This permanently deletes your account and your plans and cannot be undone. Deleting your account does not cancel your subscription, so cancel Premium first (see above).

Reporting or blocking someone

In a plan chat, press and hold another person's message and choose Report or Block. Reports go straight to our team. Blocking also stops that person's invites reaching you.

AI features

Next Weekend uses AI services to find events and name your plans. You can turn them off at any time in Profile → AI features.